[SPAM] URGENT::Role::Sr. Production Support Analyst::Location::New York City (day one onsite)

Hi,

Hope you are doing well!!

 

Role::Sr. Production Support Analyst

Location::New York City (day one onsite)

visa::no cpt,opt and H1B

 

 

Job Description:

 

Primary Responsibilities:

�         Handle production management services including end user support, systems monitoring, incident management and problem management, plant management and event management.

�         Build extensive business and application knowledge required for supporting client facing applications.

�         Diagnose and resolve application issues to ensure optimal performance and usability.

�         Identify and implement automation to reduce toil, improve efficiency and eliminate customer impact.

�         Provide root cause analysis with recommendations for improvements.

�         Configure application monitors using industry standard monitoring tools, as well as developing customized monitoring solutions.

�         Interface with clients and other technology teams to provide governance and control around the production environment.

�         Manage / Drive outage calls and significant incidents; coordinate communications Financial controllers and IT groups.

�         Act as a primary escalation/communication point between Application development teams and Business Units.

 

Required Skills:

�         Strong coding/scripting skills: Python / Perl / Shell (Any Two)

�         Deep understating of Database Concepts, SQL Queries and Database Performance

�         Strong debugging and problem solving skills.

�         Good understanding of Infrastructure ( Windows/Unix), Networking concepts and protocols

�         Exposure to highly Distributed, High availability, Fault tolerant Systems.

 

Nice to Have

�         GIT / Jenkins / Ansible / Grafana

�         Splunk / Prometheus/ Loki

�         Agile methodologies (Scrum, Kanban)

�         Familiarity with Java and web/client-server applications

�         Familiarity with the principles of System/Site Reliability Engineering (SRE).

�         Familiarity with enterprise tools such as AppDynamics, Grafana, Splunk, Dynatrace

 

 

 

 

Thanks & Regards

 

Rishika Tripathi | US IT Recruiter

3B Staffing LLC
Direct: 9735537753 Extension 494

 / rishika@3bstaffing.com
One Gateway Center, STE 2600, Newark, NJ 07102
www.3bstaffing.com

 

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