Greetings from Aiconnectpro,
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Position: Sr. Java Developer - Apollo/Graph QL
Location: Remote
Duration: Longterm
POSITION OVERVIEW :
- Sr. Java Developer - Apollo/GraphQL
POSITION GENERAL DUTIES AND TASKS :
- The Digital AMS Developer role will identify, troubleshoot and resolve technical support and maintenance activities on large scale advanced customer facing digital platforms to ensure that service level agreements and customer support objectives are accomplished.
- This technical role requires broad understanding of multiple technologies, excellent problem solving skills, development, coding and testing knowledge and strong time management skills.
- The Digital AMS Developer will function as a key individual contributor as a 'go to person for resolving technical support issues and maintaining digital customer-facing applications.
- Responsibilities include technical problem solving, application management and operations engaging in the day-to-day support of systems.
- Responsible for daily operations and technical support of website portals, reservations systems for electric vehicle launches, and coordinating with internal and external organizations for development and support of related applications
- Working collaboratively with team members to ensure that operational metrics are met or exceeded
- Contribute to maintaining a list of standard IT service options, processes and agreements
- Support the development, improvement, and execution of service continuity plans
- Solve and identify improvements to reduce the number and severity of incidents and problems on the supported service
- Development of incremental changes, and maintenance to applications
- Ensure that standardized methods and procedures are used for efficient handling of all system changes
- Effectively manage expectations of the business partners during the planning and rollout of new releases
- Collaborate with 3-to-5 subject matter experts (SMEs) to balance small development projects, expert consulting provided to larger projects and resolving a broad spectrum of incidents
- Act as a trusted technical advisor and 'go-to person for the process owners for application management and supporting technologies.
- Maintain a profound understanding of business strategies and processes, and their associated applications
- Experience in an AMS or system level support role, with familiarity in best practice service management (ITIL) processes.
- Availability for working on-call in a support rotation after normal business hours
- 3 - 5 years previous experience as a member of an enterprise development team
- 3 - 5 years experience documenting code
- Extensive knowledge of Java, REST, Apollo, and GraphQL
- Familiarity with Jira and Confluence
- Prior experience in a support role desirable, but not required
Legal First and last Name |
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W2/C2C |
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Open for video interview |
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Open to onsite work |
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Thanks and Regards,
Sumanth
Aiconnectpro, LLC.
T(614)810-1440 | Sumanth@aiconnectpro.com
6605 Longshore Street, Suite 240
Dublin, OH 43017
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