Work Location: Raleigh, NC
Job Title: IT - MICROSOFT 365 OPERATIONS SME
Contract duration: 6+ Months
Minimum Years of experience: 10 years
MUST HAVE SKILLS:
• Experience integrating MS Teams with other unified communications systems (chat, media, video, voice)
• Experience integrating Skype for Business with other unified communications systems (chat, media, video, voice)
• Experience deploying and configuring MS Teams with Exchange/Cloud Voicemail
• Experience deploying and configuring Skype for Business with Exchange/Cloud Voicemail
• Experience with complex PowerShell scripts/automation
Role:
Analyze and deliver solutions on Microsoft Teams & Skype for Business platform components. This will involve solutions, technical delivery, L2, and syndication with multiple stakeholders and peer technical groups through detailed documentation & presentations.
Deployment and support of Microsoft Teams & Skype for Business providing guidance and deep technical knowledge on various Microsoft Teams & Skype for Business engineering and operational elements deployed in an enterprise environment, including but not limited to:
- Microsoft 365 services leveraged by Teams
- Microsoft 365 Compliance and governance for Microsoft Teams
- Functionality transition from Skype for Business to Teams
- Skype for Business operational support
- Teams Room Systems
Identify improvements, create business cases and conduct strategic planning exercises with senior stakeholders to develop roadmap and objectives, review current and proposed architecture to arrive at an agreed end-state solution.
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