HIring Product Manager at TX

Hi Greetings, Job Role      : Technical Product Manager Location      : Austin, TX (Day 1 onsite) Duration      :12+ Months **Best way to reach me is through email** - Unable to Hire/Sponcer H1b/ H1T currently. Job Description: Minimum 7+ years of experience in a Software Engineering or Technical Product Management and/or ITSM Service Management process 3+ years’ experience in IT Operations in a technical role 4+ years’ experience in Software Development Life Cycle in a Release Management role 4+ years’ experience in Service Now ITSM process ITIL Foundation Certification, Business Analytics and Tableau reporting experience is a bonus Demonstrable ability to deliver results with large-scale & cross-functional teams leveraging efficient processes via automation. Demonstrated ability with ServiceNow Incident, Change, Problem, Request, Configuration  and Knowledge management  processes Ability to analyze, troubleshoot and resolve complex software application related problems Monitor Release Management compliance metrics and KPIs to drive continuous service improvement efforts across IT technology lanes to achieve Operational Level Agreements (OLAs) Recommend comprehensive metrics that can be actionable and promote positive behavioral changes; baseline, improve and re-measure success. Evangelize the virtues of IT process management and collaborate with Release Managers, Product Development, Application Support and Product Management groups to obtain and exchange information. Experience in using and administering ‘Service Now’ platform especially Release Management workflow High level technical understanding of IT services and their components such as servers, networks, database/middleware, data center facilities, and software development lifecycle Good experience and understanding of Continuous Integration/Continuous Deployment (CI/CD) methodology Good track record for innovation and measurable process improvements Self-driven and ability to work independently Ability to analyze raw results, determine/resolve bottlenecks, and create meaningful documentation of testing scenarios and results Up-to-date knowledge of marketplace and technology changes pertinent to ServiceNow, monitoring tools, and ITIL processes Experience troubleshooting integration management, security, and application issues Experience with data at rest, transit, and other security and privacy considerations   QUALIFICATIONS Basic Qualifications 8-10 years of work experience with a Bachelor’s Degree or an Advanced Degree in Engineering related to Information Technology (e.g. Masters, MBA, JD, MD) or at least 3 years of work experience with a PhD Thanks & Regards Anush Mogili PH: 9724400074 || LinkedIn Agile Enterprise Solutions Inc. Email:  anush_mogili@aesinc.us.com || www.aesinc.us.com Note : If you have received this mail in error or prefer not to receive such emails in the future, please reply with "REMOVE" in the subject line and the email id(s) to be removed. All removal requests will be honored ASAP. We sincerely apologies for any inconvenience caused.

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