Hi, My name is Bhavanesh Eamani and I work for Agile Enterprise Solutions, Inc. a leading Consulting firm. In case this job does not match your profile and you know somebody, who can fit into this role, kindly forward this mail to them. Job Title : Devops Operations Lead Location : Houston, TX Duration : 12+ Months Job description : - Monitoring and managing our Azure services which we deliver for our 850 plus user base across the globe.
- Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary
- Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
- Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
- Developing a deep understanding of projects to gain insights into the scope of service delivery
- Taking accountability for service delivery performance, meeting customer expectations, and driving future demand from customer pain points perspective
- Analysing third-party as well as internal processes, and creating strategies for service delivery optimization
- Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
- Providing accurate and regular reports to the management on performance of the service delivery
- Building strong relationships with teams and stakeholders to enable effective dialogue exchange between teams, products
- Proficiency in leading both physical and virtual teams
- Experience in dealing with third-party-provided services
- Operational ability in a diverse, large-scale environment
- Exceptional customer-facing skills
- Knowledge of escalation procedures, incident management, and other disciplines related to service delivery
- People management and leadership
- Strong organizational skills
- Capacity to train and guide junior team members
- Ability to manage and prioritize tasks efficiently
- Problem-solving abilities
- Readiness to demonstrate a proactive attitude
- Excellent verbal and written communication skills
Thanks & Regards Bhavanesh Eamani PH : 9724400073 Agile Enterprise Solutions Inc. Email: bhavanesh_Eamani@aesinc.us.com || www.aesinc.us.com Note : If you have received this mail in error or prefer not to receive such emails in the future, please reply with "REMOVE" in the subject line and the email id(s) to be removed. All removal requests will be honored ASAP. We sincerely apologies for any inconvenience caused | | | |
To unsubscribe from future emails or to update your email preferences click here .
Post a Comment