Min 8 years
Responsibilities:
• Clearly identifies project stakeholders.
• Performs stakeholder analysis to understand stakeholder needs and characteristics.
• Collaborates with project sponsors to determine project scope and vision.
• Elicits, analyzes, specifies, and validates the business needs of stakeholders.
• Gathers customer requirements via interviews, workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Works with stakeholders and project team to prioritize collected requirements.
• Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.
• Formulates requirements for RFP’s and analyzes a vendors ability to meet those requirements.
• Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team, and/or vendors.
• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
• Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
• Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
• Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized.
• Participates in the selection of any requirements documentation software solutions that the organization may opt to use.
• Develops and utilizes standard templates to accurately and concisely write requirements specifications.
• Provides guidance, mentoring and/or instruction to junior staff members.
Candidate Requirements:
• Knowledge of security technologies, including but not limited to firewall, IDS, policy management, security processes/best-practice, logging/monitoring, antivirus, vulnerability assessment, patch management, and incident response.
• Knowledge of common and emerging attack vectors, penetration methods and countermeasures.
• Knowledge of conflict resolution and incident escalation preferred.
• Ability to work effectively with customers to solve business challenges while balancing the need for confidentiality, integrity, and availability.
• Ability to resolve issues in a variety of complex situations which require complex judgments and solutions based on sophisticated analytical thought.
• Ability to solve complex problems, convey both oral and written instruction, and handle multiple task interruptions while providing services in a professional and courteous manner.
• Ability to work with diverse audiences and translate technical information into non-technical information.
• Must be an individual of high integrity and be a model of unwavering integrity to others.
• Commitment to fostering a diverse working environment.
• Ability to work independently, as part of a team of peers, and to support and contribute to a multidisciplinary team environment.
Required Skills:
· 5 Years’ Able to exercise independent judgment and take action on it.
· 5 Years’ Excellent analytical, mathematical, and creative problem-solving skills.
· 5 Years’ Excellent listening, interpersonal, written, and oral communication skills.
· 5 Years’ Logical and efficient, with keen attention to detail.
· 5 Years’ Highly self-motivated and directed.
· 5 Years’ Ability to effectively prioritize and execute tasks while under pressure.
· 5 Years’ Experience working in a team-oriented, collaborative environment.
· 5 Years’ Strong customer service orientation.
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