Position - Salesforce BSA
Location - Plano, TX ( Remote for now )
- Salesforce.com certification is a must
- Overall 10+ years of CRM experience with minimum 3 years in Salesforce Communities Cloud Module is required. As a Communities Cloud SFDC BSA/Consultant, the person should have driven or played an integral role in a minimum of 4-5 different Salesforce.com communities (B2B and B2C) Cloud implementations
- Good knowledge of Salesforce sales and service cloud and Enterprise Integrations
- The ability to dream the next gen experience by reimagining the interaction,
- Awareness about the best-in-class user experience options to convert the dream into a proposal
- Champion the requirements, by collaborating with business, partner system BSA's, technical and functional teams
- The technical skills to determine the data flow between various applications and Ability to define an API such that it represents a reusable capability
- Ability to critically evaluate business needs, identify opportunities for improvement and decompose high-level information into detailed requirements
- Proficient in major business processes like CRM and in building a solution top-down
- The aptitude to discover requirements by asking the right questions and document the business process flows
- Ability and willingness to work with a global IT team, including other BSAs, Developers, QA and Project Management
- Detail-oriented, organized, self-motivated and a great team player with excellent interpersonal skills
- Excellent communication and problem-solving skills, with a try until you succeed attitude
- Experience working in Agile environment, comfortable in designing JIRA EPIC's and user stories
- Salesforce.com certification is a must
Thanks & Regards
Ahtesham Khan | Executive - Talent Acquisition
Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd
2838 E. Long Lake Road Suite 210, Troy, MI 48085
D : +1(608) 699-6327 ahtesham.u@twsol.com
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