| Hi immediate closing for the position | Job Title | Location | Job Description | | ServiceNow - Architect/Lead | Cleveland, California, Ohio | Job Description : •Serves as a Subject Matter Expert (SME) in large-scale enterprise IT Service Management (ITSM), IT Operations Management (ITOM)/ IT Business Management (ITBM)/Customer Service Management (CSM) and enterprise IT solution. •Architect assigned primarily to work with the newly launched Tooling Organization to define the IT Service Management Architecture and roadmap and support capabilities build out. •Provides oversight and guidance on system design, maintenance, and implementation of corporate and client ServiceNow instances •Provides an architectural framework for information system development, maintenance, and enhancement efforts and understands user and process requirements and ensure those requirements can be achieved through high quality deliverables. •Develops technical solutions, basis of estimate, and Enterprise IT architecture to address customers’ large-scale Enterprise IT challenges. •Support and facilitate integration of data gathered from external sources into existing ServiceNow Platform - ITSM, ITOM/ITBM/CSM. •Assists business development teams, including engaging with potential customers, to determine critical pain-points and discuss innovative ITSM and Enterprise IT solutions. •Assists management in researching existing business environment including trends, best practices and company preferred architectural frameworks and alliances to ensure that company services match business trends. | | Salesforce Developer | New Milford, New York | Drive high business value projects by coordinating and negotiating solutions for complex, cross-functional enterprise systems with multiple parties and interests leveraging the Salesforce platform and integration with other systems Independently lead and successfully deliver project engagements through design, development, testing and solutions deployment Proficient in Salesforce.com , Force.com Apex Classes, Apex triggers, Integration, Visual force, Force.com API, SOQL, and SOSL. Must have extensive experience on Salesforce.com implementation cycle in Sales, Marketing, Service and support modules. Enhance the Salesforce applications through automations including lightning flow, Workflow, Process builders, Approval Processes, and Escalation Rules. Manage the development lifecycle to ensure the delivery of highly secure solutions that are optimized for performance and built to scale Collaborate with various internal departments, including sales, marketing, legal, and global quality to ensure Salesforce environment supports internal needs relating to functionality and performance Manage and develop code to support business requirements Seek ways to utilize Salesforce to improve process and productivity | | ServiceNow Developer | Dallas, Texas | - Understands technical and functional design requirements related to ServiceNow.
- Create and manage scripts and workflow.
- Create Service Catalog and build workflows using flow designer
- Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
- Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
- Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
- Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
| | Salesforce Developer | North New Hyde Park, New York | Lead and supervise a Salesforce product team (Developers, BA/QAs, Administrators, Support) to define, solution, schedule, develop, validate, deploy and support CRM product solutions using defined Agile methodologies, tools and practices. Provide technical oversight and direction ranging from solution designs to workload planning, ongoing process refinements, and team productivity/maturity growth. Responsibilities may also include, but not be limited to managing processes, configurations and data in Dev/Test/Staging/Production environments; providing business analysis/insight to guide team to optimal solutions, both tactically and strategically; troubleshooting issues in all aspects of production and development; supervising and/or performing upgrades to tools and environments; developing/executing risk management and audit processes (security, system usage, data validation, etc.); recommending tools and/or processes for further advancement of the team, its IT partners and business constituents. Experience required (expertise preferred) in the following: Salesforce, Jira, Copado, Bitbucket, MS-Office suite | |
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