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Hello ,

 This is Hari Sai from Exatech Inc. I have an urgent opening of  RPA Support Lead in Dallas, TX.

 

 

Role: RPA Support Lead
Location:  Dallas, TX
Duration:  12+ Months
Interview: Skype

 

 

Job Description:
Serve as RPA Support Lead for all production automations in accordance with Customer requirements and organizational methodologies and standards. Work in partnership with internal and external Teams and Vendors to respond to production problems and implement immediate resolution efforts across technology areas.

 

RESPONSIBILITIES:

Responsible for oversight of deployed production automations

Research problems, recommend and plan solutions, and coordinate resolutions in an orderly manner to meet business requirements

Work with Technology Partners and Vendors to ensure the highest levels of automation availability and resolve escalations of medium to high complexity

Maintain daily production automation status reporting, including communications throughout the program and in some cases, Customers

Create/manage all production automation DASH Incidents for automation outages. Ensure all incidents are accurate and resolution is documented

Provide input to RPA Technical Leads to implement and update the platform strategy and road mapthrough analysis of production automation outage trends

Provide input to RPA Product Owner on KPI reporting and recommend process and/or automation improvements to drive KPI improvements

Provide reoccurring reporting to RPA Product Owner on established KPIs

Maintain awareness of technology trends in area of responsibility and make appropriate recommendations

Meet commitments and deliverables as related to participating/leading projects

Must be able to meet any physical ability requirements listed on this description

May perform other job duties as directed by Employee's Leaders

 

KNOWLEDGE, SKILLS AND ABILITIES:

Working in a DevOps environment

8+ years of experience with Robotics Process Automation (RPA) support, preferred

Ability to perform troubleshooting, root-cause analysis, solution development, and implementation within a Windows environment, required

Ability to analyze and resolve problems of medium to high complexity, requiring strong knowledge of hardware components, systems, software, and networking technologies

Strong partnering, negotiation, and communication skills in working with Business Customers and Technology

Strong knowledge of systems development methodologies, practices, concepts, and technologies obtained through formal training and/or work experience

Ability to develop, present, and effectively communicate ideas and strategies in both technical and user-friendly language

Additional job skills include, but are not limited to: strong project management skills, strong written, oral and interpersonal communications skills, and strong analytical/creative problem solving skills

 

 

 

 

______________________________________________________________________________________________

 

Hari I Sr. Recruiter, Talent Acquisition.

Ph: (513) 855-0055 Ext: 409  D: (630) 517-2888

Fax: (513) 434-6568

hari@ExaTechInc.com

Hangout: hari.staffing25@gmail.com

 

4555 Lake Forest Drive, Suite 650, Cincinnati, OH  45242

ExaTech, Inc., the place that  works. Visit to know.

 

an   company

USA-Canada-INDIA

________________________________________________________________________________________________________

 

 

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