| Hi immediate closing for the position. | Job Title | Location | Job Description | | SFDC Developer | New York, New York | • Meeting with project managers to determine CRM needs. • Developing customized solutions within the Salesforce platform. • Designing, coding, and implementing Salesforce applications. • Creating timelines and development goals. • Testing the stability and functionality of the application. • Troubleshooting and fixing bugs. • Good knowledge in Digital experience cloud and CMS content. • Ability to perform administrator functions such as user management, Profile configuration, data management etc, • Data migration using Data loader. • Experience in migrating code from sandboxes to production, validating deployments, change set. • Experience creation of custom objects and fields and their relationship with standard objects. • Experience using GitHub Repositories. • Knowledge in using VS code, workbench. • Experience in Lightning customization using LWC or AURA components. • Integration experience with Salesforce API. • Extensive experience with APEX programming, SOQL in salesforce. • Salesforce development experience with good exposure to SDLC processes | | System Admin | Newark, New Jersey | - Bachelor’s degree in Information Science
- / Information Technology, Computer Science, Engineering, Mathematics, or a related field
- At least 3 years of experience in Technical, digital operations, or systems support role
- Practical experience using public clouds(e.g. Google, AWS, Azure).
- Ability to use one or more scripting
- languages (e.g. Bash, PowerShell, Ruby, Python, ebextensions)
- Working knowledge of Google Cloud infrastructure
- (e.g. projects, virtual machines, rhel/linux/centos, IAM, VPC, Load Balancers, GPU, cloud storage, Cloud SQL, Postgres, Pubsub)
- System Engineering or DevOps experience:
- Linux and Windows Administration; Chef, Puppet, Ansible, python and power shell. Experience with popular open source software (such as Cassandra, MySQL,
- MongoDB, RabbitMQ)
- Knowledge of and experience in creating
- data queries using SQL or SQL-like construct
- Ability to troubleshoot and drive technica issues forward quickly and independently
- Ability to perform administrative functions on operating systems such as Linux (Ubuntu, CentOS, RedHat), and/or Microsoft Windows Server
- Other industry recognized technical
- credentials (Google certifications, AWS certifications, CISM, CISSP, CISA, or Microsoft Azure certifications, etc.)
- Some experience with enterprise commerce systems
| | Scrum Master | New York, New York | - Development experience using Genesys Suite of technologies with specialization in Genesys Framework is a must. ( Genesys CTI, Genesys SIP, Genesys Composer, ORS (Orchestration Server), Genesys OCS, Genesys Workspace, Genesys Eservices.)
- Design and Develop Routing Applications for Voice and Multi-Channel using Composer / IRD, SCXML is a must and VXML will be of added advantage.
- Proficient in tools like CCpulse , GAX (Genesys Administrator Extension), GA(Genesys Administrator) & Kazimir will be considered a plus.
- Database knowledge pertaining to SQL and Cassandra will be considered a plus.
- Having a strong knowledge in SSDLC. CICD experience with Jenkins and GitHub.
- Experience with basic Java development is a plus.
Skills/attributes: - 3+ years of Routing Development Experience in Genesys Contact Center Solutions (Voice, IVR and Multi-channel)
- 3+ years of Configuration management tools
- Experience in developing Routing workflows using Composer
- 3+ years of experience in designing, developing and debugging routing solutions implemented using Genesys Orchestration Server, Genesys Rules Engine and URS
- Working knowledge of Genesys/Cisco Framework, reporting, routing and multi-channel components
- Ability to architect routing design and development for new solutions that will be implemented for the customer
- Experience in troubleshooting routing issues in production on call
- Excellent Communication and interpersonal skills
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