Visa Type: USC/GC/H1B/ GC EAD -- No H1B transfer cases please
Hello Partner,
Hope you are doing well...!!!!
Job Title : AWS/Dynatrace Support
Location : Remote
Duration : Long Term – contract
Experience Level: 8+ Years
Job Description
· 7-9 years of relevant experience.
· 5+ years of production support experience in Web Applications hosted on AWS.
· 5+ years of hands on support experience working on below technologies:
· JAVA application
· Shell scripting & powershell
· Windows & Unix
· Oracle/SQL Server
· AWS
· Dynatrace
· Understanding of runtime errors in order to debug application issues.
· Good understanding of the 3 tier architectural framework.
· Ability to manage critical, highly visible issues in an urgent and professional manner.
- Demonstrate strong analytical, problem solving and debugging skills.
· Availability outside of normal business hours to provide after hours or "on-call" support to resolve higher client/advisor impact incidents/problems.
· Effective written and verbal communication skills and ability to articulate technical information across multiple organizational levels.
· Manage effective relationships and work in partnership with leadership, operational teams, 3rd party vendors, BAU/Development, and cross-commit technical support teams for incident, problem, change, configuration, and service level management.
· Ability to multi-task, provide direction to technical support staff and effectively communicate to leadership, other technology partners, and 3rd party vendors related to production incidents or operational work efforts.
· Aurora, dynamoDB, Redis & ELK (AWS)
· Atlassian Products
· GitLab
· Service Now/Ticket Mgt System
Thanks & Best regards,
Nelson White
Sr. Recruiter | Talent Acquisition Team
Conquest Tech Solutions, Inc.
Direct: 302-403-0872
Phone: (302) 286-9010 EXT 109
Fax: (302) 357-9305
Email: nelson@conq-tech.com
Hangouts: nelson.cts20@gmail.com
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